TMM Day 3
This morning I am extremely grateful for the Facebook groups I belong to, because they have given me the opportunity to meet other business leaders in the design industry, other small business owners in Ontario, and other people who are looking to improve their own lives. They provide support, a place to learn, and an opportunity to help others.
After a tough meeting yesterday, I spent the majority of the day depressed. Clients who question everything you do are difficult, but I’m going to look on this as an opportunity for improvement. I’ve spent some time reflecting on it, and have reviewed a few of my processes and communication templates with clients, and I really need to stick with those instead of off-the-cuffing it.
At least the meditation and exercise first thing in the morning help control the anxiety I feel most days. There’s still a little bit there, but it’s definitely less.
I finished Carnegie’s How to Win Friends and Influence People yesterday and learned about making the other person happy to do what I want them to do, encouraging them, and giving them a reputation to live up to. The encouragement thing reminds me of how you’re supposed to train an animal – with positive reinforcement.